Facilities Management

As a customer service organization, exceeding the expectations of our customers is critical to our success. How we accomplish our mission is as important as the mission itself.

Fundamental to the operation of the Facilities Management Department are these basic values:

Our people are the source of our strength. They provide our “can-do” reputation and “spirited” vitality. Involvement and teamwork are our core human values. Consistent communication of trust and respect are essential to these core human values.

Our commitment to customer service is the focus of everything we do. Our work is done with our customers in mind. We strive to make their contact with Facilities Management a pleasant experience as if each person is our only customer.
Our integrity is never compromised. The conduct of our department is pursued in a manner that is socially responsible and commands respect for its integrity and positive contributions. Our doors are open to all, without discrimination and without regard to ethnic origin, gender, or personal beliefs.

Our service is the end result of our values and efforts. The positive manner in which we are regarded is a direct result of our commitment to service and values.
Our quality of products and services is under our own careful scrutiny as we continuously strive to improve their delivery. Customer satisfaction, value, and safety are our primary goals.

Our public trust is the effective use and protection of the taxpayers’ investment and assets.

Our positive relationships with our suppliers & contractors create an inclusive business environment wherein we embrace them as our business partners, and they become vested in Facilities Management’s – and therefore – the College’s success.